Shipping Information

Delivery Times & Methods

We offer reliable shipping services to all Balkan countries. Standard delivery typically takes 3-5 business days, while express shipping is available for select items.

Payment Methods

All payments are processed securely through 2Checkout. We accept:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Bank Transfer
• Local Payment Methods (available in select countries)

Shipping Costs

Shipping costs are calculated based on your location and the size of your order. Free shipping is available for orders over €1500 within the Balkan region.

Standard Shipping Rates for Balkan Countries

• Montenegro: €50-150
• Serbia: €70-200
• Bosnia and Herzegovina: €80-220
• Croatia: €90-250
• North Macedonia: €75-180

Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking information. You can track your delivery status through our website or the carrier's tracking system.

White Glove Delivery Service

For premium furniture pieces, we offer white glove delivery service, which includes:

• Professional delivery to your room of choice
• Basic assembly and installation
• Removal of all packaging materials
• Inspection of items upon delivery

Delivery Areas

We currently deliver to the following Balkan countries:

• Montenegro
• Serbia
• Bosnia and Herzegovina
• Croatia
• North Macedonia

For specific delivery inquiries or custom shipping arrangements, please contact our customer service team at info@sofacloud.com.